Integrations
Talks to your systems. From day one.
Bring every channel into one inbox, see orders and invoices beside the conversation and verify customers with electronic ID. No new tool to learn.
- Gmail
Outlook- Messenger
- Kenni
- Slack
- Zapier
- Make
- WooCommerce
- Shopify
- HubSpot
Salesforce
Payday
dk- n8n
Channels
Everything flows into one inbox.
No matter where the request comes from, it lands in the same place with the same context and the same AI.
Live chat
The core channel: a chat widget for your website with Kenni verification and AI, set up with one line of code.
Built into SpjallboxGmail
Forward your support inbox and reply directly from Spjallbox.
Outlook
Your own domain and your own signature — email becomes cases.
Messenger
Facebook messages land in the inbox with full context.
DMs become cases — nothing gets lost inside the app.
Two-way messaging through WhatsApp Business.
Commerce, CRM and accounting
Orders and invoices beside the conversation.
Every company connects its own accounts. Agents see orders, unpaid invoices, the dk balance and CRM data without switching windows.
- WooCommerce and Shopify: orders and delivery status
- Payday and dk: invoices and customer balance
- HubSpot and Salesforce: send interested customers as leads in one click
- WooCommerce
- Shopify
- HubSpot
- Salesforce
- Payday
- dk
Sigríður Jóns
sigga@dæmi.is · 691 2345
Order #10482
Shipped2 × Lopapeysa · 34.800 kr
dkInvoice 2291
Unpaid24.900 kr · Due Oct 12
Interested customer
Send to HubSpotFetched live from dkSystems
The tools your business runs on.
Verification, notifications and automation in a few clicks.
Kenni
Electronic ID right in the live chat — verified national ID, name and phone before the conversation starts. Optional, priced per kenni.is (not included).
Slack
Notifications for new cases, replies and SLA straight to your channel.
Zapier
Connect thousands of apps to Spjallbox without writing code.
Make
Visual automation for more complex flows between systems.
Ways in
Three ways to connect.
Ready-made integrations
Every company connects its own accounts in a few clicks — commerce, CRM and accounting systems show their data right inside the conversation panel, social channels flow into the inbox, and Slack gets the notifications.
Zapier, Make, n8n and webhooks
Add a form to your site that automatically becomes a case, connect your automation tools, or send events in via webhook. Outbound webhooks are HMAC-signed.
Open API
Create cases from any system with your secret key. Straight between systems — simple, documented and secure.
- Every integration uses your own account
- Outbound webhooks are HMAC-signed
- Data hosted in the EEA
Missing an integration you don’t see?
Tell us which systems you use. We’ll look at the integration with you or solve it with webhooks and the API.