Simpler customer conversations

Every request. One shared inbox.

Bring email, live chat, Instagram, Messenger and WhatsApp together. Keep the conversation history and get help drafting replies.

Try free for 14 days Request a demo

No credit card · Drafts included · No lock-in

Chat, email and social

Inbox

2 new

Sigríður Jóns
When will my order arrive?
2 mín
Gestur á vefnum
Are you open on Saturday?
4 mín
@hannagud
Is this available in M?
12 mín
Jón Ólafsson
Thanks for the help!
25 mín
Elín B.
Can I change the delivery?
1 klst

5 channels · 1 inbox

Shared inbox

Stop searching. Start replying.

See what needs a reply

No more requests lost between mailboxes, social apps and chat. Everything lands in one queue.

History close at hand

Past conversations, orders and notes sit next to the request, whichever channel the customer used.

Your team works together

Assign requests, leave internal notes and see who is replying. Nobody answers twice.

Try it yourself

This is how drafts work.

Edit the text and approve the reply. Nothing is sent to a customer in this example.

Illustration using sample data

From question to reviewed reply

Customer: How long do I have to return an unused item?

Sample source: Unused items in their original packaging may be returned within 30 days with a receipt.

Draft reply - edit the text

This example stays on this page and sends no messages.

Get started

Start with one channel. Today.

No complex rollout. You can answer your first request the same day you sign up.

Create an account

Add your company information in a few minutes.

Connect your first channel

Start with email or live chat and try your first draft.

Answer your first request

Send a test request and add more channels when you are ready.

Live in minutes Free setup with a subscription Data hosted in Europe

Pricing

Simple pricing. No lock-in.

Team costs 3.900 kr per seat per month. Three seats: 11.700 kr per month excluding VAT. Draft replies and summaries are included. Automatic replies and other optional add-ons cost extra.

Choose your plan

How many people need access?

Who sends the replies?Our teamSpjallbox drafts. You review and send. Included.Spjallbox can also reply automaticallyOptional extra. 39 kr per conversation with an automatic reply on pay as you go, excluding VAT.

Monthly price

11.700 kr

excluding VAT

Subscription · Team · 3: 11.700 kr
Drafts and summaries: Included
Automatic replies: 0 kr

Show prices including VAT

Kenni, the voice agent and other optional extras are not included here.

Try free for 14 days

See all plans, including Solo for one person

FAQ

Good to know before you start.

Can’t find the answer? We reply fast.

Does the AI send replies itself?

Your team reviews and sends draft replies. Automatic replies are a separate option that must be enabled and is priced separately.

What does the trial include and what happens afterwards?

New organizations get a 14-day Team trial with one seat. Draft replies and summaries are included; automatic replies start off. No card is needed. Without a card, access moves to a limited tier when the trial ends. If you activate a paid subscription, the payment terms shown at checkout apply.

Can I cancel at any time?

Yes. There is no lock-in and you can cancel at any time in settings.

Where is the data stored?

Data is hosted within the European Economic Area and processed in line with GDPR. Spjallbox is operated by Novamedia ehf. in Iceland.

Can you set it up for us?

Yes. Setup is free with a subscription. We connect your channels and install the chat widget on your site.